We are one of the hardest working teams in our company. Our manage trusts us enough to know that we will do everything in our power to get the job done. Matrix Absence Management Customer Services & Support Salaries 24 salaries (for 7 job titles) Updated How much do Matrix Absence Management employees make Glassdoor provides our best prediction for total pay in today's job market, along with other types of pay like cash bonuses, stock bonuses, profit sharing, sales commissions, and tips. Most enjoyable part of my job is not being micromanaged. Also most of our work load requires a work day of 10+hrs. I get about 20-25 phone calls a day and having to manage my work load and emails make answering the phone difficult and returning calls difficult at times. The hardest part of m job is phone calls. I have 2 assistants and I have 2 clients that I manage. I work on a team of about 12 other examiners but we all have different case loads. Claims examiner will also need to review emails which have to be responded same day if the came in before 3pm and also check voicemail and return phone calls from previous day and any calls made present day before 3pm. typically there are about 40-50 tasks that need to be completed in total in both systems. Both systems houses 'tasks" that will need to be completed by the end of the business day. A typical work day consists of working out of a leave of absence system and also a short term disability system.
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